Accessibility

Revolutionising your online experience

We're proud to integrate cutting edge accessibility technology from Signapse, transforming our website into an inclusive digital space. With state-of-the-art tools designed specifically for the Deaf and hard-of-hearing community, our platform now offers richer communication and seamless navigation for all.

Signapse Plugin: Easy Read Sentences & BSL/ASL Videos

Our site now features the innovative Signapse plugin, a powerful tool that overlays our content with easy-read sentences and sign language interpretation. Every webpage paragraph is paired with BSL signed/subtitled videos, ensuring:

 

  • Instant Understanding: Content is translated into sign language in real time so that you can grasp every detail effortlessly.
  • Customisable Experience: Enjoy adjustable video sizes, intuitive play/pause controls, and a drag-and-drop interface for optimal viewing tailored to your needs.

Enhanced Website Accessibility Features

Our commitment to accessibility extends beyond the plugin. We've engineered our website with robust features that work in harmony with various assistive technologies:

 

  • Seamless Integration with Assistive Tools: Our design supports screen readers, voice commands, and magnification apps, ensuring every element is easily navigable.



  • Clear, User Friendly Layouts: Crafted with simplicity in mind, our pages feature easy-read content and intuitive navigation aids that cater to diverse user requirements.

Step-by-Step Guidance for Assistive Navigation

To ensure a smooth and empowering browsing experience, we provide:

 

  • Detailed Instructions: Step-by-step guides on how to activate and navigate the Signapse features, as well as tips for using other assistive technologies.



  • Accessible Help Resources: Inpage annotations and support materials help you make the most of our accessibility tools, ensuring nothing stands in the way of your experience.

Our Accessibility Policy

Our dedication to an inclusive digital environment is a core value. Our Accessibility Policy outlines:

 

●   Ongoing ommitment: 

Regular updates, audits, and feedback loops ensure our website consistently meets accessibility standards.

 

●   Transparent Practices: Clear contact points for inquiries, suggestions, or concerns regarding accessibility, because your voice matters in shaping our evolving digital space..

Our Complaints Policy

We value your feedback and are committed to ensuring our services remain transparent and accessible. If you have any concerns or wish to raise a complaint, please refer to our Complaints Policy for full details on our process.